Shipping policy

Welcome to Trend Aura Pak. We are committed to delivering your orders safely and on time across Pakistan.

1. Delivery Coverage

We deliver orders across Pakistan through trusted courier partners.

Delivery availability may vary for remote or hard-to-reach areas depending on courier service coverage.

2. Order Processing

Orders are normally processed and dispatched within 1–2 working days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

3. Delivery Time

After dispatch, estimated delivery time is:

  • Karachi: 1–3 working days

  • Major Cities: 2–4 working days

  • Other Areas: 3–7 working days

  • Remote Areas: Delivery may take additional time

Please note that these are estimated delivery times and may vary because of courier delays, weather, public holidays, sales seasons, or other circumstances beyond our control.

4. Shipping Charges

Shipping charges will be displayed at checkout or communicated to the customer before dispatch.

Any additional charges for remote areas, where applicable, will be communicated before shipment.

5. Cash on Delivery (COD)

Cash on Delivery is available across Pakistan where courier service is available.

You can pay the full order amount to the courier rider when your parcel is delivered.

Please make sure that the provided phone number and delivery address are correct to avoid delivery delays.

6. Order Tracking

Once your order has been dispatched, you will receive a tracking number through SMS or WhatsApp where applicable.

You can use the tracking number to check your parcel's delivery status with the courier company.

7. Failed or Returned Delivery

A delivery may fail because of:

  • Incorrect or incomplete address

  • Incorrect phone number

  • Customer being unavailable

  • Customer refusing to receive the parcel

  • Courier service limitations

If an order is returned because of an incorrect address, refusal, or repeated failed delivery attempts, additional shipping charges may apply if the customer requests reshipment.

8. Delays

Trend Aura Pak is not responsible for delays caused by circumstances outside our reasonable control, including courier delays, extreme weather, public holidays, road closures, or other operational issues.

We will, however, do our best to assist you in tracking delayed shipments.

9. Contact Us

If you have any questions about your order or delivery, please contact Trend Aura Pak through the contact details provided on our website.

Thank you for shopping with Trend Aura Pak!